Maeglin (maeglin73) wrote,

Recent support emails, paraphrased

It must be the upcoming full moon... yeah, they're just coming out early this month.

Them - "It isn't working. What I'm I doing wrong?"
Me - "What are you doing now that isn't working?"
Them - "I'm trying to use the software. Why aren't you helping?"
Me - "Because I don't know what the problem is."

In another case:

Them - "I'm giving you one more chance to help me with this, or I'm giving up."
Me - "This is the first email I've received from you on this."
Them - "I don't care... I sent one yesterday, and you didn't reply."
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