I notice the temp. authorization on the card almost immediately, so at least that was alright. Two business days later, I call them up asking if the order when through, as I haven't gotten the order confirmation yet and can't even look it up online.
When can I expect to see a simple confirmation email? Tomorrow.
Why? Apparently, it generally takes 3 days for their left hands to figure out what their right hands are doing.
And they consider this normal for an e-commerce setup? At least they aren't that sloppy with what they actually produce, at least according to my limited experience so far.